What if we are out of network?

If you are out of network you have a few options.

First you need to find out what the out of network benefits are with your plan. You can ask if your plan will do a network deficiency exception or clinical gap exception where they will apply your visits with us to your in-network benefits.

This does not mean you are in-network but rather your insurance will apply your out-of-pocket costs and deductibles to your in-network totals rather than your out of network. For all out of network plans we offer two options. One is to pay our cash pay rate and we provide you with a superbill at the end of the month to submit to your insurance.

The second is that you will pay our insurance rate and we will submit for you. If you have out-of-network benefits for therapy and/or you are using an exception as mentioned above, the insurance company generally reimburses you for the visit.

If they send the money to us, we work with you to apply it as credit to your account or send it to you.